Demand Side Survey on Revamping Financial Inclusion (Part 2) – FIDWG Technical Webinar

In this webinar, the speakers are highlighting the main objectives, characteristics, advantages, and limitations of demand-side surveys. The webinar explained how policymakers can use surveys to inform their policies while taking advantage of other measurement tools. The tools are both from the supply and the demand side and complement the overview of the financial inclusion landscape for timely decision-making.
Financial inclusion demand-side data and specifically face-to-face demand-side surveys are considered one of the key tools to measure access, usage, and quality of services from a user’s perspective. These tools are flexible instruments that allow measuring specific characteristics, perceptions, and preferences from the financial services and products (FSP) user’s perspective. They can capture critical information from partially and unserved markets. More recently, additional policy needs have been identified to be measured by these instruments: access, usage, quality of services, but also Micro and SME finance aspects, individual financial needs, the gender angle of financial inclusion, resilience and adaptation processes in climate emergency responses, and additional nuances linked to digital financial services and financial technology.

21 May.

Moise Bigirimana, National Bank of Rwanda
Arlete Rwakasina, Rwanda Utilities Regulatory Authority
James Musinguzi, Rwanda Utilities Regulatory Authority
Isabelle Carboni, Cenfri / inight2impact
Shirley Jeoffreys, Cenfri / inight2impact
Luis Trevino Garza, (Senior Policy Manager Data, FID Working Group, AFI)
Technical support:
Diana Taty, (Policy Analyst, AFI)

#FinancialInclusion #FinanceData #SMEfinance
Learn more about Financial Inclusion Data Working Group (FIDWG)

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About AFI:
AFI is the world’s leading organization on financial inclusion policy and regulation. Roughly 100 member institutions make up the AFI network including central banks, ministries of finance and other financial regulators from over 80 developing and emerging countries. AFI works on empowering policymakers to increase access and usage of quality financial services for the underserved through formulation, implementation and global advocacy of sustainable and inclusive policies.


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